Online Crowd helps business owners and marketing managers attract and nurture new customer relationships via the internet.

Latest from our blog…

Customer Retention vs. Customer Acquisition: Which Should You Focus On?

Two customers stand at a clothing store checkout counter, smiling and receiving a shopping bag from an employee—a clear display of strong customer focus. Another employee stands nearby, with clothing racks visible in the background.

Building a successful business isn’t just about bringing in new customers—it’s also about keeping the ones you’ve already earned. While customer acquisition helps fuel initial growth,...

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Why You Need a Digital Marketing Plan and How to Create One

Tablet displays a digital marketing plan diagram with terms like advertising, branding, publicity, direct marketing, strategy, sales promotions, product placement, and pricing.

A digital marketing plan isn’t just a “nice-to-have” anymore—it’s essential to growing and sustaining a business in today’s online-first world. Whether you’re a startup looking to build...

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The Ultimate Guide to Customer-Centric Marketing: How to Put Your Customers First

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In today’s competitive market, customer-centric marketing is no longer optional – it’s essential. In a world where consumers are increasingly empowered and selective, focusing on the needs,...

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Building Long-Term Customer Relationships Through Email Marketing

Hands hold a tablet displaying "Email Marketing" with an envelope icon, emphasizing its role in building long-term customer relationships. Nearby, a laptop, smartphone, and external drive rest on a yellow background adorned with envelope graphics.

Email marketing has long been one of the most effective tools businesses can use to build lasting, meaningful relationships with their customers. In a world where online interactions can often feel...

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Maximising the Power of Reviews and Testimonials to Build Trust

cheerful business team holding colorful speech bubbles isolated on white

In today's competitive business environment, gaining the trust of potential customers is more critical than ever. Trust acts as the cornerstone of consumer decision-making, especially with the wide...

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Building a Community Around Your Brand: The Secret to Cultivating Loyal Customers

Four loyal customers sit on a couch, waving at a laptop screen. The cozy background features shelves, a lamp, and a blue wall, fostering a sense of community building.

In today’s competitive business landscape, building a community around your brand is more than just a trend—it’s a powerful strategy to cultivate loyal customers. When you foster a sense of...

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  • Reputation
Reputation Management

Any 12 year old can ruin your online reputation in seconds. Protect your business against malicious and untrue attacks caused by bitter staff, disgruntled customers and unethical competitors.

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  • Reach
Online Crowd Reach

What are you doing to make sure more people know about you today than yesterday. With so many inexpensive ways to get your message across online – there’s really no excuses.

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  • Repeat
Online Crowd Repeat

What are you doing to upsell, cross sell and repeat sell to maximize the lifetime value of your customer base? Take your business to the next level by discovering the lifetime value of a customer.

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  • Referrals
Online Crowd Referrals

How are you nurturing existing relationships so that your clients help you grow your business? Discover a great way to create new, organic opportunities, where you spend less and earn more!

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